Last Updated: September 22, 2026
Keep Hauling Logistics (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information through our compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, process, retain, protect, and disclose personal information about you when you access or use our website, including https://keephaulinglogistics.com/, and when you communicate with us or use our transportation, freight, logistics, dispatching, and related services (collectively, the “Services”). This Privacy Policy also describes your choices and rights regarding the personal information we collect and process.
This Privacy Policy applies to information we collect through our website and Services; through communications, including email, telephone, text messages, online forms, chats, and other electronic communications between you and Keep Hauling Logistics; and when you interact with our advertising, applications, or other online content that links to this Privacy Policy.
This Privacy Policy does not apply to information collected by us through other websites, applications, services, or platforms that do not link to this Privacy Policy, or to information collected by third parties, including websites, applications, advertising networks, service providers, or other third-party services that may be accessible through or linked to our website. We may provide additional privacy notices for particular services, features, transactions, or activities where appropriate.
Please read this Privacy Policy carefully so that you understand our practices regarding your information and how we collect, use, maintain, protect, and disclose it. By accessing or using our Services, submitting information to us, or otherwise communicating with us, you acknowledge the practices described in this Privacy Policy, subject to any rights you may have under applicable law. We may update this Privacy Policy from time to time as described in the “Changes to Our Privacy Policy” section below.
Children’s and Minors’ Data
Our Services are not directed toward children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without appropriate parental or legal consent, we will take reasonable steps to delete that information in accordance with applicable law.
The Personal Information We Collect or Process
For purposes of this Privacy Policy, “personal information” or “personal data” means information that identifies, relates to, describes, or can reasonably be associated with an individual or household, directly or indirectly. Depending on how you interact with our Services, the types of personal information we may collect or process may include your name, business name, mailing address, email address, telephone number, mobile number, payment information, account information, transportation and shipment information, and other information that you voluntarily provide to us.
The types and categories of personal information we may collect or process include account and contact information, such as your full name, business name, address, email address, telephone number, and other contact information you provide to us; payment and billing information, including information necessary to process payments or transactions through our Services or through third-party payment providers; account and transaction information, including service requests, inquiries, quotes, orders, shipment information, service history, communications, and other records relating to your use of our Services.
We may also collect transportation and logistics information necessary to provide our Services, including pickup and delivery locations, shipment information, load information, vehicle or equipment information, driver or carrier information, DOT or MC numbers, scheduling information, delivery requirements, dispatch information, and other information necessary to coordinate, manage, or perform transportation and logistics services.
Depending on the Services requested and the information necessary to perform those Services, we may also collect information relating to your company, employees, drivers, contractors, carriers, or other individuals involved in a transportation transaction. If you provide personal information relating to another individual, you represent that you have the authority or permission to provide that information where required by applicable law.
We may collect information contained in communications and content you choose to provide to us, including information submitted through contact forms, quote forms, emails, telephone calls, text messages, chats, reviews, inquiries, documents, photographs, or other communications.
We may also collect technical and device information, including your IP address, device identifiers, browser type, operating system, browser settings, preferred language, internet service provider, referring website, pages viewed, date and time of access, session information, website interaction information, and other information relating to the device or browser you use to access our Services.
Some information may be collected automatically through cookies, web beacons, pixels, analytics technologies, server logs, and similar technologies. The information collected through these technologies may include information about how you interact with our website, including pages visited, links clicked, searches performed, time spent on pages, referring websites, and other usage information.
We may also create statistical, aggregated, or deidentified information from the personal information we collect. Such information may be used for business, analytical, operational, and other lawful purposes and may not identify an individual when maintained in an aggregated or deidentified form. If we combine or associate aggregated, statistical, technical, or other non-personal information with personal information so that it identifies or can reasonably be associated with an individual, we will treat the combined information as personal information.
How We Collect Your Personal and Other Information
Information You Provide to Us
We collect personal information that you voluntarily provide when you interact with our Services. This may occur when you contact us, request information, request a quote, request transportation or logistics services, submit a form, create an account, communicate with our representatives, provide shipment information, provide business information, submit documents, or otherwise communicate with us.
We may also collect information when you communicate with us by email, telephone, text message, online chat, or other communication methods, including information contained in those communications.
Automatically Through Our Services
As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and usage patterns. This information may include your IP address, operating system, browser type, device information, pages visited, links clicked, referring websites, traffic data, access times, and other communication or usage information.
We may use cookies, web beacons, pixels, server logs, analytics tools, and similar technologies to collect this information. These technologies help us understand how visitors use our website, maintain website functionality, improve our Services, analyze traffic, monitor website performance, detect technical problems, and provide a more personalized experience.
Cookies are small files placed on your device when you access a website. You may be able to refuse or disable cookies through your browser or device settings. However, disabling certain cookies may affect the availability or functionality of portions of our website.
Web beacons, pixels, and similar technologies may be used on portions of our website or within electronic communications to help us understand website usage, determine whether communications have been opened, measure engagement, and maintain the security and functionality of our systems.
Email, Telephone, and SMS Communications
By providing your telephone number, mobile number, or email address, you consent to receive communications from us relating to your inquiries, account, transactions, transportation services, shipment information, customer service, or other Services you have requested. Depending on applicable law and your preferences, we may also send marketing or promotional communications.
Message and data rates may apply to SMS communications. Message frequency may vary. You may opt out of promotional SMS communications at any time by replying **STOP** to a message. You may request assistance by replying **HELP**.
Opting out of promotional communications does not necessarily prevent us from sending communications that are necessary to provide requested Services, process transactions, respond to inquiries, or otherwise communicate with you regarding an existing business relationship.
We do not sell customer telephone numbers for marketing purposes. Telephone numbers and SMS-related information may be shared with telecommunications providers, messaging platforms, aggregators, contractors, or other service providers where necessary to deliver communications or provide requested Services.
How We Use Your Information
We may use personal information that we collect or that you provide to us to provide, operate, maintain, and improve our Services and website; respond to inquiries and requests; provide quotes; coordinate transportation and logistics services; manage shipments and deliveries; communicate with customers, carriers, drivers, and business partners; process payments and transactions; maintain business and customer records; provide customer support; troubleshoot technical issues; protect the security and integrity of our Services; detect and prevent fraud, unauthorized activity, or misuse; comply with legal and regulatory requirements; enforce our agreements and policies; and protect the rights, property, and safety of Keep Hauling Logistics, our customers, service providers, business partners, and others.
We may also use information to understand how users interact with our website, estimate website traffic and usage patterns, improve website functionality, develop new services and features, analyze business performance, create aggregated or deidentified information, and customize or improve the experience provided through our Services.
Where permitted by applicable law, we may use contact information to communicate with you about our Services, company updates, offers, promotions, or other business-related information. You may opt out of certain promotional communications as described in this Privacy Policy.
We may use your information for any additional purpose disclosed to you when the information is collected or for another purpose with your consent.
Who We May Disclose Your Information To
We may disclose aggregated or deidentified information that does not reasonably identify an individual without restriction, subject to applicable law.
We may disclose personal information that we collect or receive to our employees, affiliates, subsidiaries, contractors, consultants, service providers, and other third parties that support our business operations and provide services on our behalf. These parties may include website hosting providers, technology providers, payment processors, communications providers, analytics providers, customer relationship management providers, marketing service providers, transportation service providers, dispatchers, carriers, drivers, and other logistics-related service providers.
We may disclose information to transportation and logistics partners when necessary to provide requested Services, coordinate shipments, arrange transportation, communicate delivery requirements, or otherwise perform a transaction or service requested by you.
We may also disclose personal information to fulfill the purpose for which you provided it, for any other purpose disclosed when the information was collected, or with your consent.
We may disclose personal information if we believe disclosure is necessary to comply with a court order, subpoena, law, legal process, governmental request, or regulatory requirement; to enforce our agreements and policies; to collect amounts owed; to investigate fraud or unauthorized activity; or to protect the rights, property, or safety of Keep Hauling Logistics, our customers, employees, contractors, business partners, or others.
If Keep Hauling Logistics is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, dissolution, or other business transaction, personal information may be transferred as part of that transaction to the extent permitted by applicable law.
Third-Party Service Providers
We may use third-party companies and service providers to help us operate our website and provide our Services. These third parties may process information on our behalf, including information necessary for website hosting, communications, analytics, payment processing, customer relationship management, marketing, security, transportation coordination, and other business operations.
We require service providers that process personal information on our behalf to use appropriate safeguards and to process information only as permitted by applicable agreements and law.
Third-party providers may have their own privacy policies governing information they collect directly. We are not responsible for the privacy practices of third-party websites, applications, platforms, or services that are not controlled by us.
Your Rights and Choices About Your Information
Depending on where you reside and the laws that apply to you, you may have certain rights regarding your personal information. These rights may include the right to request access to personal information we maintain about you, request correction of inaccurate personal information, request deletion of certain personal information, request information about how we collect and use personal information, request portability of certain information, and opt out of certain processing activities where applicable law provides such rights.
The availability and scope of these rights may vary depending on your state or jurisdiction and may be subject to certain exceptions.
To exercise an applicable privacy right or submit a privacy-related request, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
You may also unsubscribe from promotional email communications by following the unsubscribe instructions contained in the applicable communication. You may opt out of promotional SMS messages by replying STOP.
Cookies and Tracking Technologies
You may control certain cookies and tracking technologies through your browser settings or device settings. You may also be able to manage certain advertising or analytics preferences through third-party tools.
Please understand that disabling cookies or certain tracking technologies may affect the functionality of our website or prevent certain features from operating properly.
Where applicable law provides you with the right to opt out of certain forms of targeted advertising, profiling, or sale of personal information, you may contact us using the information provided below to exercise those rights.
Location Information
Our Services may involve information relating to geographic locations, including pickup locations, delivery locations, business addresses, or general geographic information necessary to provide transportation and logistics Services.
Where applicable, your device or browser may allow you to control whether precise location information is shared with websites or applications. If you disable location permissions, certain features that depend on location information may not function properly.
How We Protect Your Personal Information
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental loss, unauthorized access, use, alteration, disclosure, or destruction.
However, no website, electronic storage system, communication method, or transmission over the internet can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect your information, we cannot guarantee the absolute security of information transmitted to or through our Services.
You are also responsible for taking reasonable steps to protect your personal information and account information, including keeping passwords and login credentials confidential and avoiding sending sensitive information through unsecured communications when unnecessary.
How We Retain Your Personal Information
We retain personal information for as long as reasonably necessary to provide our Services, maintain business and transaction records, fulfill contractual and legal obligations, resolve disputes, maintain security, prevent fraud, enforce our agreements, and comply with applicable laws and regulations.
The length of time we retain information may vary depending on the type of information, the purpose for which it was collected, our legal and business requirements, and other applicable circumstances.
When personal information is no longer reasonably necessary for the purposes described above, we may delete, destroy, anonymize, or otherwise dispose of the information in accordance with applicable law and our business practices.
Changes to Our Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, legal requirements, or privacy practices.
When changes are made, we will update the “Last Updated” date displayed at the beginning of this Privacy Policy and post the revised policy on our website. Where required by applicable law, we may provide additional notice of material changes.
Your continued use of our website or Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised policy, subject to any rights provided by applicable law.
Contact Information
If you have questions, concerns, or comments regarding this Privacy Policy or our privacy practices, or if you wish to exercise an applicable privacy right, please contact us at:
Keep Hauling Logistics
Website: **https://keephaulinglogistics.com/**
You may contact us regarding questions about how we collect, use, process, retain, or disclose personal information, or to submit a privacy-related request.
Applicable Law
This Privacy Policy is intended to be governed by and interpreted in accordance with applicable United States federal laws and the laws applicable to the jurisdiction in which Keep Hauling Logistics operates, except to the extent that applicable privacy laws provide additional rights or protections.
Privacy laws and requirements may change from time to time. We may update this Privacy Policy when necessary to reflect changes in applicable laws, regulations, technology, or our business practices.
Where required by applicable law, we will provide notice of material changes and obtain any required consent.